Who we are
Helplink Support Services is a charitable organisation that provides accessible Mental Health & Conflict Resolution services (locally in the West of Ireland and nationally/internationally online). Our website address is: http://helplink.ie.
What personal data we collect and why we collect it
A full list of themes, plugins etc. for this website, with their relevant GDPR information, is available in Appendix 1 below.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
To contact us about privacy issues please email firstname.lastname@example.org or call 091 759887
How we protect your data
Industry regulatory disclosure requirements
The Helplink website, which is found at helplink.ie is built by Transpose Digital using the following CMS, theme, and plugins that may fall under the GDPR legislation…
● WordPress CMS
● Helplink Bespoke Theme built by Transpose DigitalLogin
● MailChimp for WordPress Plugin
● Contact Form 7 Plugin
● Complete Analytics Optimization Suite (CAOS) Plugin
● Cookie Notice
● Yoast SEO Plugin
● Custom Facebook Feed
● Custom Twitter Feeds
● PayPal Donations
Automatic, the creators of WordPress say the following about their adherence to GDPR:
Helplink Bespoke Theme
We can vouch here at Transpose Digital that the theme itself we built for Helplink to
install on their WordPress installation does not collect any data in any way or form
from the users of the site.
We have however installed some necessary plugins on behalf of Helplink to cater for
functionality required by the Helplink team. These plugins were not developed at
Transpose Digital. As they may impact on your compliance they are as follows:
The Helplink site currently offers the functionality for users to donate through
This offering is made possible by the PayPal Donations plugin. The transaction occurs on the PayPal site and not your website, as the user is directed away from the site to PayPal.
For this reason, Transpose Digital do not feel that this plugin compromises the Helplink website under the GDPR legislation.
MailChimp for WordPress Plugin
This plugin is used to connect the Newsletter signup form to Mailchimp.
Transpose Digital have followed suggestions from the plugin authors on how to comply with
Contact Form 7 Plugin
This plugin allows users to send emails to email@example.com from the online form on the site. The plugin itself does not store any information; it just sends an email. However, as can be seen in the resource link, the author of the plugin states…
“We’ve been getting a lot of inquiries like this about GDPR, but unfortunately I don’t have a precise answer. Since I’m not a lawyer, I’m not able to say whether a WordPress plugin is compliant with specific legislation or not. “
Complete Analytics Optimization Suite (CAOS) Plugin
This plugin is used to load the script used by Google Analytics to track activity on the site, mainly the IP address for location. Transpose Digital have enabled the ‘Use Anomymize IP’ option provided in the plugin which hides the later part of the IP address so it cannot identify a user.
As a Data Processor, Google states the following with regards their Data Protection compliance:
Cookie Notice Plugin
The current setup provides the following text…
Currently one button is provided with this notice…
Two Additional buttons can be added…
Yoast SEO Plugin
Our website uses the very popular Yoast SEO plugin to optimise our content to
archive a better search engine ranking. The plugin author states that:
Other Plugins Installed on helplink.ie:
The following are a list of other plugins installed on the Helplink site that Transpose Digital believe
do not pose any problem for the GDPR legislation. Please feel free to research or
receive legal advice on this matter as this is only our opinion.